Shipping Policy
WE OFFER FREE SHIPPING ON ALL ORDERS
DELIVERY TIME = PROCESSING TIME + SHIPPING TIME
All items in our store which are in stock may take 3 to 7 days to process. Please add processing time to your shipping estimate below.
Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs and weather delays, we can only offer an estimate of shipping times. For Extremely high demand or global pandemic, it is expected 4 to 6 weeks for items to arrive.
|
Location |
Estimated Shipping Time |
|
United States |
5-25 business days |
|
Canada |
5-35 business days |
| Europe | 5-25 business days |
|
Australia |
5-25 business days |
| New Zealand | 5-35 business days |
|
Mexico, Central America, South America |
5-35 business days |
|
Middle East (UAE, Saudi Arabia) |
5-35 business days |
IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error, simply e-mail us at info@heresyaudio.com as soon as possible.
Heresy Audio is not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.
Heresy Audio will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.
If the order arrives at your country and:
- The customer refuses to accept the package
- Number of attempts is made in the country of destination to deliver the package.
Heresy Audio reserves the right to abandon the package(s) and will not be responsible for any refund.